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support@platinumunion.credit

Our Commitment

Reinvent banking

We’re the only full-spectrum fintech marketplace bank built on the belief that innovative, creative solutions deliver more value and a better experience.

Do what’s right

We're leading the governance of a new industry, developing ethical, responsible ways to bring greater value and better opportunities to customers.

Deliver world-class experiences

Accessing money should be seamless. We’re committed to making borrowing and saving simple and easy for everyone.

Level the playing field

Everyone deserves a better financial future if they strive for it. We’ve built a marketplace that keeps costs low and opportunity high.

About PlatinumUnion

Since 2010, more than 4.8+ million members have joined the Club to help reach their financial goals. As the leading digital marketplace bank at scale, our members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving.

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What we’ve accomplished

What we’ve accomplished Transforming an industry requires new ways of thinking and doing. Throughout our first decade, we’ve been recognized for our ideas, innovative technology, and business success. We’re proud of what we’ve achieved so far, and there’s so much more ahead.

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Our Mission

PlatinumUnion mission is to relentlessly advantage our members by challenging the way banking is done.

Since launching in 2010, more than 4.8 million members have joined the Club to help reach their financial goals. As the leading digital marketplace bank in the U.S., our members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving.

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Security

We use 256-bit encryption to ensure that data is protected with the highest level of security.

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FDIC Insurance

Your deposits are FDIC-insured up to the maximum amount allowed – $250,000.

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Customer Support

Have a question? We’re here to help. Chat with us online, or reach us by phone or email.

Our Impact

Economic volatility and the current rising costs of healthcare, housing, education, and more have contributed to millions of everyday Americans having insufficient financial reserves or living paycheck to paycheck, including many earning over a quarter of a million dollars annually. We offer members new ways to pay less on their debt and earn more on their savings, helping them achieve their financial goals.

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Our values guide all aspects of our business

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Key actions taken to support the environment

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A social impact business empowering members on a path to financial health

Leadership

Our leaders share a vision of expanding financial opportunities for everyone through responsible innovation.

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Donald John

Founder & CEO

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Adam Phillips

Chef Executive

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Thomas Olsen

Chef Advisor

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James Alien

Advisor

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